FAQs
What types of projects do you specialize in?
Mill’s Design Build focuses on outdoor living and hardscape projects, including patios, decks, retaining walls, outdoor kitchens, fireplaces, and custom structures such as pergolas and pavilions. Every project is designed and built with precision to ensure long-lasting quality.
Do you handle both design and construction?
Yes. As a full-service design-build company, we guide you through the entire process — from the initial design consultation and 3D renderings to material selection and final installation. This ensures a seamless, turnkey experience.
How does the design process work?
It starts with a conversation about your vision, needs, and budget. Our team develops a detailed plan and provides 3D renderings so you can visualize your project before construction begins. Once approved, we manage every step of the build to bring your design to life.
Are you locally owned?
Yes. Mill’s Design Build is proud to be locally owned and rooted in the community. We approach every project with the same care and accountability we’d expect for our own homes and neighbors.
What makes you different from other contractors?
Our combination of local accountability and big-industry experience sets us apart. We’ve worked with some of the largest names in the industry, bringing proven expertise and refined processes — paired with personal service, clear communication, and dependable follow-through.
Do you offer warranties on your work?
Yes. Quality and durability are central to our process, and we stand behind the craftsmanship of every project. Specific warranties depend on the type of work and materials used, and we’re happy to review details during your consultation.
What areas do you serve?
We proudly serve Raleigh and the surrounding communities across North Carolina, offering tailored outdoor living solutions designed for this region’s climate and lifestyle.
How do I get started?
Getting started is simple — give us a call, send us an email, or fill out the contact form on our website. We’ll schedule a consultation to discuss your ideas and begin shaping your project into reality.
Work-Specific FAQs
What materials do you use for patios and hardscapes?
We work with premium pavers, natural stone, and other high-quality materials selected to match your design and withstand the Carolina climate. Material options are reviewed during the design process so you can choose the look and durability that fit your vision.
Can you build custom outdoor kitchens and fireplaces?
Yes. We design and build fully customized outdoor kitchens, bars, and fireplaces — whether gas, wood-burning, or modern inserts. Every feature is tailored to fit your space and entertaining needs.
Do you handle grading, drainage, and site preparation?
Absolutely. Proper grading and drainage are essential for long-lasting outdoor spaces. We include site prep and drainage solutions in our builds to ensure your investment is protected.
Can you provide landscaping and sod installation with hardscape projects?
Yes. We offer complete, turnkey services that include final landscaping, planting, and sod installation so your space is ready to enjoy immediately.
Do I need a permit for my project?
Many projects — such as decks, certain retaining walls, and larger outdoor structures — require permits. Our team handles all necessary permitting and compliance to make the process simple and stress-free for you.
What’s the typical timeline for a project?
Timelines vary depending on scope, but most projects take anywhere from a few weeks to a few months. We provide clear timelines during the proposal stage and maintain communication throughout the process.
Do you help with design ideas if I don’t know where to start?
Yes. Many clients come to us with only a general vision. We guide you with design options, material selections, and 3D renderings to help you see how different choices will look in your space.
Can you match new hardscapes to my existing home and landscaping?
Definitely. Every project is designed to complement your home’s architecture and blend seamlessly into your existing landscape.
What is included in a consultation?
Your consultation includes a site visit, discussion of your vision, budget considerations, and initial design ideas. If you choose to move forward, we develop detailed plans and 3D renderings for review.